How is the Answer Quota for modules calculated? Can I purchase an additional quota after reaching the limit?

This article compiles relevant explanations about “Answer Quota”, including detailed explanations and screenshots of both calculation methods and options for purchasing additional quota. Let’s take a look!

Table of Contents

How is 1 valid answer counted? Does starting but not completing the answer count?

If a respondent starts but does not complete the answer, it will not be counted as 1 valid answer. Depending on the module, there are 4 calculation methods:

Psychological Test, Multiple Psychological Test, Scoring Test, Survey: Single-question-per-page, and Survey: Multi-question-per-page Survey

When the respondent completes all test questions and submits, it will be counted as 1 valid answer upon entering the “Result Page”.

Scoring Challenge

When the answer time expires or all test questions are answered, it will be counted as 1 valid answer upon entering the “Result Page”.

超開放實驗室測驗截圖與結果頁
Source|OOOPEN Lab’s Project Screenshots

Dodging Runway

When the game time expires or obstacles are hit midway, it will be counted as 1 valid answer upon entering the “Result Page”.

Custom Image Generator

When one custom image is created, it will be counted as 1 valid answer.

超開放實驗室測驗截圖與結果頁
Source|OOOPEN Lab’s Project Screenshots

Scratch-off LotteryGacha Lottery

After completing the scratch-off or clicking lottery, it will be counted as 1 valid answer upon entering the “Result Page”.

Source|OOOPEN Lab’s Project Screenshots

Is there a limit to the Answer Quota?

There are 2 calculation methods based on different pricing plans:

Monthly Plan

The basic answer quota is 10,000 per month. Additional months’ quotas can be accumulated. For example, if you purchase a 3-month monthly plan, you can collect up to 30,000 answers before the expiration date.

Module Plan

The basic answer quota for each module is up to 30,000 within six months.

Both of the above methods allow additional quota purchases as needed.

How can I view the total number of answers used? Can I purchase an additional quota?

Go to the Dashboard and click on the “Account” page in the upper right corner to view the “Total Answer Quota”.

Regardless of the plan purchased, you can always purchase additional Answer Quota on the “Account” page before Plan Expiration Date. The usage period of the additional answer quota will be the same as that of the original plan.

超開放實驗室帳號與加購頁面截圖
Source|OOOPEN Lab Account and Add-on Purchase Page Screenshot

Will the test be unpublished if the answer quota is reached?

When the answer quota is reached but the plan has not expired, the test will not be unpublished!

Respondents will not be able to click the “Start” button after entering the project cover page. (As shown in the figure below: the button will become semi-transparent and unclickable)

Source|When the answer quota reaches its limit, the ‘Start button on the cover page will become unclickable.

When 90% of the Answer Quota is used or when it is full, the system will automatically send reminders. During the event, please pay attention to the official email reminders and regularly check the Answer Summary for real-time data to avoid project being unable to continue accepting answers!

當填答筆數額度即將使用完畢時,系統會自動發送信件提醒
Source|When the answer quota is about to be full, the system will automatically send email reminders.
當填答筆數額度使用完畢時,模組編輯頁面會顯示提示訊息
Source|When the answer quota is about to be full, the Project Editing Page will display a prompt message.

Tips: Before starting the project, make good use of “Preview” and “Clear Test Data”!

Before going live, if you want other partners or users to test, you can obtain a preview link in the Project Editing Page’s “Preview”. All answer contents will not be recorded or counted in the total Answer Quota when accessed through the preview link!

超開放實驗室模組編輯頁面截圖
Source|OOOPEN Lab’s Project Editing Page Screenshot

If you need to conduct small-scale closed tests and data collection without affecting the overall answer data, just use the “Clear Test Data” button on the “Answer Summary > Answer Data” page when the Answer Quota is within 100 answers.

Reminder: If you need to save test data, remember to click “Download Excel Spreadsheet” before clearing!

超開放實驗室成效分析>資料表格頁面截圖
Source|Screenshot of theAnswer Summary > Answer Data Page in OOOPEN Lab

Now go ahead and register to start your free trial!

This article aims to help you create various tests/games/surveys! Just click “Login/Sign Up” in the upper right corner to become a member, and you can edit and try all modules until they are officially released. Then, consider purchasing a plan to publish your project!


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